FAQ
Frequently Asked Questions about Résidence Terschelling
Planning your stay on Terschelling? Find answers to frequently asked questions about check-in, check-out, ferry crossings, parking, pets and more.
Can I change or cancel my booking?
Yes, you can change or cancel your stay at Résidence Terschelling in accordance with our applicable booking and cancellation conditions.
For more information, please read our terms and conditions.
What time can I check in at Résidence Terschelling?
Our regular arrival days are Monday and Friday. On these days, check-in is available from 4:00 PM.
Arriving earlier? You are welcome to leave your luggage at the resort before check-in.
If you would like to arrive on a different day, please contact our reception by telephone. We also kindly ask you to inform us of your ferry arrival and departure times so we can prepare for your visit.
What time do I need to check out?
Our regular departure days are Monday and Friday. Check-out is until 10:30 AM.
Late check-out may be possible, but only by prior arrangement with reception.
Do I need to book the ferry to Terschelling in advance?
We recommend booking your ferry crossing to Terschelling well in advance.
Ferries, fast ferry services and water taxis depart from Harlingen on the mainland. Make sure to reserve your passenger ticket and, if necessary, a space for your car.
You can book your crossing through Rederij Doeksen or by calling +31 900 363 57 36.
Is there a luggage transfer service from the ferry terminal?
Yes! Upon arrival at the ferry terminal on Terschelling, you can have your luggage transported to Résidence Terschelling free of charge.
Simply visit Van Zeelen Bicycle Rental and show your booking confirmation.
Would you also like your luggage transported back to the ferry terminal on your departure day? Please ask reception about the options at least one day before departure.
Is parking available at Résidence Terschelling?
A limited number of parking spaces are available next to the resort. Bicycles can also be parked here.
The nearest alternative parking area is approximately 500 metres from the resort.
Can I charge my electric car at the resort?
Yes! Résidence Terschelling offers electric vehicle charging facilities for guests. There are four parking spaces with EV charging facilities directly in front of the building.
This makes it easy to charge your electric car while enjoying your holiday on Terschelling.
Looking for other charging stations on the island? View the EV charging stations on Terschelling .
How do I reach Résidence Terschelling by public transport?
From the ferry terminal in West-Terschelling, take bus number 1 or 2.
Get off at the Midsland Noord bus stop, opposite Van Zeelen Bicycle Rental.
From there, the resort is just a few minutes' walk away.
Are dogs and other pets allowed at Résidence Terschelling?
Yes, pets are welcome in selected apartments at Résidence Terschelling.
A maximum of two pets per apartment is permitted. An additional fee applies.
Please check whether your chosen apartment allows pets when making your reservation.
Is free Wi-Fi available in the apartments?
Yes, free Wi-Fi is available in all apartments at Résidence Terschelling.
Still have a question?
Feel free to contact our reception team. We will be happy to help you.